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💥 Crash riskNHTSA 21V972📅 Dec 16, 2021

2019–2020 Freightliner Sprinter 1500 & 2019–2020 Freightliner Sprinter 2500 + 6 more recall: electrical system

⚠️ What's wrong

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.

💥 The risk

Unintentional vehicle movement can increase the risk of a crash.

🔧 The fix

Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
21V972000
Manufacturer recall #
VS3PA27 ERI/ERO
Manufacturer
Daimler Vans USA, LLC
Vehicles affected
48,400
Component
ELECTRICAL SYSTEM:SOFTWARE
Owner phone
1-877-762-8267
NHTSA hotline
1-888-327-4236
Owner letters mailed
Feb 11, 2022
Recall started by
ODI
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 21V972 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 21V972?

2019–2020 Freightliner Sprinter 1500 & 2019–2020 Freightliner Sprinter 2500 + 6 more. 48,400 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Freightliner dealer to book the free repair or call the manufacturer at 1-877-762-8267.