2019–2021 Freightliner Sprinter 1500 & 2019–2021 Freightliner Sprinter 2500 + 6 more recall: backup camera
⚠️ What's wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
💥 The risk
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
🔧 The fix
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMRUE.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 22V281000
- Manufacturer recall #
- VS3KOMRUE
- Manufacturer
- Daimler Vans USA, LLC
- Vehicles affected
- 12,086
- Component
- BACK OVER PREVENTION:DISPLAY FUNCTION
- Owner phone
- 1-877-762-8267
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jul 20, 2022
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.