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💥 Crash riskNHTSA 22V296📅 May 4, 2022

2021–2022 Tesla Model S & 2021–2022 Tesla Model X + 2 more recall: backup camera

⚠️ What's wrong

Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.

💥 The risk

A lagging or restarting CPU may prevent the center screen from displaying the rearview camera image, gear selection, windshield visibility control settings, and warning lights, increasing the risk of a crash.

🔧 The fix

Tesla will perform an over-the-air (OTA) software update that will improve CPU temperature management, free of charge. Owner notification letters were mailed July 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-009.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
22V296000
Manufacturer recall #
SB-22-00-009
Manufacturer
Tesla, Inc.
Vehicles affected
129,960
Component
BACK OVER PREVENTION:DISPLAY FUNCTION; EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
Owner phone
1-877-798-3752
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jul 1, 2022
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 22V296 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 22V296?

2021–2022 Tesla Model S & 2021–2022 Tesla Model X + 2 more. 129,960 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Tesla dealer to book the free repair or call the manufacturer at 1-877-798-3752.