2021–2023 Kia K5 & 2021–2022 Kia Sorento recall: powertrain & transmission
⚠️ What's wrong
Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
💥 The risk
Loss of drive power increases the risk of a crash.
🔧 The fix
Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC250.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 22V760000
- Manufacturer recall #
- SC250
- Manufacturer
- Kia America, Inc.
- Vehicles affected
- 69,038
- Component
- POWER TRAIN:AUTOMATIC TRANSMISSION
- Owner phone
- 1-800-333-4542
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Dec 9, 2022
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.