2019–2020 Cadillac XT4 recall: backup camera
⚠️ What's wrong
General Motors, LLC (GM) is recalling certain 2019-2020 Cadillac XT4 vehicles equipped with the optional Surround Vision feature. The video processing module (VPM) may lose communication with the rearview camera, causing a loss of the rearview camera image.
💥 The risk
Failure of the rearview camera image to display can reduce the driver's rear visibility, increasing the risk of a crash.
🔧 The fix
Dealers will update the VPM software or replace the VPM, as necessary, free of charge. An interim owner notification letter informing owners of the safety defect was mailed January 17, 2023. Owner notification letters were mailed February 3, 2023. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222373320. .
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 22V868000
- Manufacturer recall #
- N222373320
- Manufacturer
- General Motors, LLC
- Vehicles affected
- 10,199
- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Owner phone
- 1-800-458-8006
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Feb 3, 2023
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.