2017–2019 Proterra Catalyst recall: electrical system
⚠️ What's wrong
Proterra Operation Company, Inc. (Proterra) is recalling certain 2017-2019 Catalyst transit buses. One or more battery packs may allow liquid to leak into and accumulate in the battery pack enclosure.
💥 The risk
The accumulation of liquid inside the battery pack enclosure increases the risk of a fire.
🔧 The fix
Proterra will update software, inspect, and replace the battery pack, free of charge. Owner letters were mailed November 6, 2023. Owners may contact Proterra's customer service at 1-864-438-0000.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 22V887000
- Manufacturer
- Proterra Operating Company, Inc.
- Vehicles affected
- 300
- Component
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- Owner phone
- 1-864-438-0000
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Nov 6, 2023
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.