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💥 Crash riskNHTSA 23V022📅 Jan 24, 2023

2020–2023 Ford Explorer & 2020–2023 Lincoln Aviator + 1 more recall: backup camera

⚠️ What's wrong

Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

💥 The risk

Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

🔧 The fix

Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
23V022000
Manufacturer recall #
23S02
Manufacturer
Ford Motor Company
Vehicles affected
382,759
Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Owner phone
1-866-436-7332
NHTSA hotline
1-888-327-4236
Owner letters mailed
Feb 13, 2023
Recall started by
OVSC
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 23V022 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 23V022?

2020–2023 Ford Explorer & 2020–2023 Lincoln Aviator + 1 more. 382,759 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Ford dealer to book the free repair or call the manufacturer at 1-866-436-7332.