2020, 2022 Demers MXP170E & 2022 Demers MX164E + 6 more recall: body & structure
⚠️ What's wrong
Braun Ambulances (Braun) is recalling certain 2022 Demers ambulances, models MX164E, MX170E, MXP150E, MXP150Z, MXP153E, MXP170MLE, MXP170Z, and 2020, 2022 MXP170E. The rear step of the ambulance may fail under weight due to incorrect welding.
💥 The risk
A rear entry step that unexpectedly fails while in use increases the risk of injury to the user.
🔧 The fix
Braun will send a reinforcement plate to be installed on the rear step, free of charge. Owner notification letters were mailed April 11, 2023. Owners may contact Braun customer service at 1-877-344-9990.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 23V117000
- Manufacturer
- Braun Ambulances
- Vehicles affected
- 64
- Component
- STRUCTURE:BODY:STEP/LADDER
- Owner phone
- 1-877-344-9990
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Apr 11, 2023
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.