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💥 Crash riskNHTSA 23V172📅 Mar 17, 2023

2022–2023 Cadillac XT5 & 2023 Cadillac XT6 + 3 more recall: powertrain & transmission

⚠️ What's wrong

General Motors, LLC (GM) is recalling certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5 vehicles. The transmission may have been built with an incorrect sun gear, which can result in the driver-side half-shaft disengaging from the transmission.

💥 The risk

A half-shaft disengaging from the transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.

🔧 The fix

Dealers will replace the sun gears, free of charge. Owner notification letters were mailed on July 27, 2023. The remedy is expected to become available August 31, 2023. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222389310.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
23V172000
Manufacturer recall #
N222389310
Manufacturer
General Motors, LLC
Vehicles affected
8,744
Component
POWER TRAIN:AUTOMATIC TRANSMISSION
Owner phone
1-800-458-8006
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jul 27, 2023
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 23V172 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 23V172?

2022–2023 Cadillac XT5 & 2023 Cadillac XT6 + 3 more. 8,744 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Cadillac dealer to book the free repair or call the manufacturer at 1-800-458-8006.