2022 Infiniti QX50 & 2023 Infiniti QX55 recall: door latches & locks
⚠️ What's wrong
Nissan North America, Inc. (Nissan) is recalling certain 2023 INFINITI QX55 and 2022 INFINITI QX50 vehicles. The incorrect door latch may have been installed in the front right-side passenger door lock assembly, preventing the front right-side door lock from automatically locking.
💥 The risk
An unlocked door may unlatch and open during a crash, increasing the risk of injury.
🔧 The fix
Dealers will replace the front right-side passenger door lock assembly, free of charge. Owner notification letters are expected to be mailed May 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC962.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 23V187000
- Manufacturer recall #
- PC962
- Manufacturer
- Nissan North America, Inc.
- Vehicles affected
- 48
- Component
- LATCHES/LOCKS/LINKAGES:DOORS:LOCK
- Owner phone
- 1-800-867-7669
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- May 10, 2023
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.