2020–2023 Helio O2 recall: equipment
⚠️ What's wrong
9299-5000 Québec Inc. (9299-5000 Quebec) is recalling certain 2020-2023 HÉLIO O2 travel trailers, equipped with certain SDS2 2-Burner Drop-in Cooktops. The internal aluminum burner tubes that connect to the gas valves may fracture and cause a gas leak.
💥 The risk
A gas leak in the presence of an ignition source can increase the risk of a fire.
🔧 The fix
Dealers will install a regulator support bracket, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact 9299-5000 Quebec customer service at 1-877 5832206. 9299-5000 Quebec's number for this recall is 2023-001.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 23V194000
- Manufacturer recall #
- 2023-001
- Manufacturer
- 9299-5000 Quebec Inc.
- Vehicles affected
- 61
- Component
- EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Apr 28, 2023
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.