2019–2021 MCI D45CRTLE & 2019–2021 MCI J3500 + 1 more recall: equipment
⚠️ What's wrong
Motor Coach Industries (MCI) is recalling certain 2019-2021 D45CRTLE, J3500, and J4500 coaches, equipped with a rear-mounted bike rack. The vehicle's rear lighting may be obstructed when bikes are installed on the bike rack. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
💥 The risk
Obstructed rear lighting may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.
🔧 The fix
MCI will provide instructions and a kit to add lighting to the rear-mounted bike rack, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact MCI customer service at 1-800-241-2947.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 23V240000
- Manufacturer
- Motor Coach Industries
- Vehicles affected
- 140
- Component
- EQUIPMENT:MECHANICAL:CARRIER/RACK
- Owner phone
- 1-800-241-2947
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Aug 31, 2023
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.