2023 Tesla Model X recall: backup camera
⚠️ What's wrong
Tesla, Inc. (Tesla) is recalling certain 2023 Model X vehicles equipped with a full self-driving computer 4.0 and running software release version 2023.2.200. Weak camera signal strength may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
💥 The risk
A rearview image that does not display while in reverse decreases the driver's visibility, increasing the risk of injury or crash.
🔧 The fix
Tesla has released an over-the-air (OTA) software update, free of charge. All affected vehicles have been remedied. Owners may contact Tesla customer service at 1-877-798-3752.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 23V244000
- Manufacturer
- Tesla, Inc.
- Vehicles affected
- 38
- Component
- BACK OVER PREVENTION
- Owner phone
- 1-877-798-3752
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Mar 9, 2023
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.