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🔥 Fire risk🩹 Injury riskNHTSA 23V245📅 Apr 6, 2023

2023 Prevost X3-45 & 2023 Prevost X3-45 VIP recall: electrical system

⚠️ What's wrong

Prevost Car (US) Inc. (Prevost) is recalling certain 2023 X3-45 and X3-45 VIP Entertainer motor coaches. The grommet that protects the electrical power distribution cables passing through a metallic panel is insufficient, allowing the cables to chafe on the edges of the panel and potentially short circuit.

💥 The risk

An electrical short circuit increases the risk of a fire. Additionally, a vehicle fire may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.

🔧 The fix

Prevost will inspect, and replace the grommet if necessary, free of charge. Owner notification letters were mailed May 8, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-13.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
23V245000
Manufacturer recall #
SR23-13
Manufacturer
Prevost Car (US) Inc.
Vehicles affected
3
Component
ELECTRICAL SYSTEM
Owner phone
1-866-870-2046
NHTSA hotline
1-888-327-4236
Owner letters mailed
May 8, 2023
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 23V245 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 23V245?

2023 Prevost X3-45 & 2023 Prevost X3-45 VIP. 3 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Prevost dealer to book the free repair or call the manufacturer at 1-866-870-2046.