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🩹 Injury riskNHTSA 23V277📅 Apr 19, 2023

2012–2014 Nova Bus LFS recall: body & structure

⚠️ What's wrong

Nova Bus (US) Inc. (Nova Bus) is recalling certain 2014 LFS and 2012-2013 LFS Artic transit buses. The emergency exit window release and label may have been installed in the incorrect location. In addition, the emergency exit window opening may be insufficient. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."

💥 The risk

In an emergency, the incorrect placement of the window exit release and label instructions or the insufficient window opening may prevent or delay the use of the emergency exit, increasing the risk of injury.

🔧 The fix

Nova Bus will either remove the emergency exit window feature, and/or relocate the release mechanism, label, and chime cord stop-request system, as necessary, free of charge. Owner notification letters were mailed June 12, 2023. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5415.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
23V277000
Manufacturer recall #
CR5415
Manufacturer
Nova Bus (US) Inc.
Vehicles affected
40
Component
STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
Owner phone
1-800-350-6682
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jun 12, 2023
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 23V277 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 23V277?

2012–2014 Nova Bus LFS. 40 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Nova Bus dealer to book the free repair or call the manufacturer at 1-800-350-6682.