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🩹 Injury riskNHTSA 23V284📅 Apr 21, 2023

2021–2023 Crysteel Dump Body recall: electrical system

⚠️ What's wrong

Crysteel Manufacturing Inc (Crysteel) is recalling certain 2021-2023 dump body vehicles built on Isuzu NRR-Series chassis, equipped with a Warn Winch and a wireless handheld remote. Water may enter the handheld remote control for the winch and cause circuit board corrosion, which can allow the winch to operate unintentionally.

💥 The risk

A winch that operates unintentionally increases the risk of injury.

🔧 The fix

Crysteel will work with Warn Industries, Inc. to provide owners instructions on how to inspect the remote for corrosion and disable the wireless function by removing the battery pack from the remote. If corrosion or water intrusion is found when removing the battery pack owners should stop using the remote and contact WARN customer service for a replacement remote, free of charge. Once new parts are available, WARN will make a replacement water resistant remote available, free of charge. Owner notification letters were mailed beginning on April 28, 2023. Owners may contact Crysteel customer service at 1-800-533-0494. Crysteel's number for this recall is TS#_2013.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
23V284000
Manufacturer recall #
TS#_2013
Manufacturer
Crysteel Manufacturing Inc
Vehicles affected
59
Component
ELECTRICAL SYSTEM; EQUIPMENT:MECHANICAL:WINCH
Owner phone
1-800-533-0494
NHTSA hotline
1-888-327-4236
Owner letters mailed
Apr 28, 2023
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 23V284 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 23V284?

2021–2023 Crysteel Dump Body. 59 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Crysteel dealer to book the free repair or call the manufacturer at 1-800-533-0494.