2019–2021 Ram Promaster recall: powertrain & transmission
⚠️ What's wrong
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.
💥 The risk
A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.
🔧 The fix
Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 23V301000
- Manufacturer recall #
- 44A
- Manufacturer
- Chrysler (FCA US, LLC)
- Vehicles affected
- 165,503
- Component
- POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
- Owner phone
- 1-800-853-1403
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jun 22, 2023
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.