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🩹 Injury riskNHTSA 23V312📅 May 4, 2023

2021–2022 Volkswagen ID.4 recall: body & structure

⚠️ What's wrong

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 ID.4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.

💥 The risk

A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.

🔧 The fix

Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. Owner notification letters were mailed March 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall are 57J5 and 57J8. This recall was replaced by recall number 24V-651

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
23V312000
Manufacturer recall #
57J5/57J8
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
35,325
Component
STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR
Owner phone
1-800-893-5298
NHTSA hotline
1-888-327-4236
Owner letters mailed
Sep 13, 2023
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 23V312 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 23V312?

2021–2022 Volkswagen ID.4. 35,325 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Volkswagen dealer to book the free repair or call the manufacturer at 1-800-893-5298.