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💥 Crash risk🩹 Injury riskNHTSA 23V345📅 May 16, 2023

2022–2023 Mitsubishi Outlander & 2023 Mitsubishi Outlander PHEV recall: backup camera

⚠️ What's wrong

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022-2023 Outlander and 2023 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the backup camera rearview image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

💥 The risk

A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

🔧 The fix

Dealers will update the A-IVI software, free of charge. Owner notification letters were mailed June 20, 2023. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-23-001. This recall was replaced by NHTSA recall number 25V369.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
23V345000
Manufacturer recall #
SR-23-001
Manufacturer
Mitsubishi Motors North America, Inc.
Vehicles affected
89,907
Component
BACK OVER PREVENTION:DISPLAY FUNCTION
Owner phone
1-888-648-7820
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jun 20, 2023
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 23V345 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 23V345?

2022–2023 Mitsubishi Outlander & 2023 Mitsubishi Outlander PHEV. 89,907 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Mitsubishi dealer to book the free repair or call the manufacturer at 1-888-648-7820.