2020–2021 Polestar Polestar 1 recall: electrical system
⚠️ What's wrong
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2020-2021 Polestar 1 vehicles. Defective high-voltage battery cells may cause the battery to overheat when fully charged.
💥 The risk
The high-voltage battery overheating increases the risk of a fire.
🔧 The fix
Dealers will replace the high-voltage battery pack and restore the electric driving range as necessary, free of charge. Owner notification letters were mailed June 66, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R102316. Note: This recall supersedes Recall 22V-926 (R10216). Any vehicle that received the interim repair under Recall 22V-926 (R10202) will still need to have the remedy for 23V-361 (R10216) performed.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 23V361000
- Manufacturer recall #
- R10216
- Manufacturer
- Polestar Automotive USA, Inc.
- Vehicles affected
- 66
- Component
- ELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Owner phone
- 1-800-806-2504
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jun 26, 2023
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.