Buy me a coffee
🔥 Fire riskNHTSA 23V402📅 Jun 5, 2023

2019–2023 Mack Lrbe (electric) recall: electrical system

⚠️ What's wrong

Mack Trucks, Inc. (Mack) is recalling certain 2019-2023 LR battery electric trucks. The power cables that connect to the windscreen heater relay may have a loose connection and cause the relay to fail.

💥 The risk

A relay that fails in the closed position will continue to power the cabin heater, overheating the relay and increasing the risk of a fire.

🔧 The fix

Dealers will tighten the power cable to relay connection, free of charge. Owner notification letters are expected to be mailed August 4, 2023. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SCC0444.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
23V402000
Manufacturer recall #
SC0444
Manufacturer
Mack Trucks, Inc.
Vehicles affected
47
Component
ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS
Owner phone
1-800-866-1177
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jun 23, 2023
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 23V402 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 23V402?

2019–2023 Mack Lrbe (electric). 47 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Mack dealer to book the free repair or call the manufacturer at 1-800-866-1177.