2021, 2023 Prevost X3-45 Commuter recall: seats
⚠️ What's wrong
Prevost Car (US) Inc. (Prevost) is recalling certain 2021 and 2023 X3-45 Commuter buses. The bolt securing the passenger seat recline mechanism may loosen and disengage, resulting in an unsecured seat back.
💥 The risk
An unsecured seat back and integrated seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.
🔧 The fix
Prevost will inspect, add Loctite adhesive, and adequately tighten the seat recline mechanism bolts, as necessary, free of charge. Owner notification letters were mailed August 22, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-310.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 23V475000
- Manufacturer recall #
- SR23-310
- Manufacturer
- Prevost Car (US) Inc.
- Vehicles affected
- 50
- Component
- SEATS:CRITICAL FASTENERS
- Owner phone
- 1-866-870-2046
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Aug 22, 2023
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.