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🩹 Injury riskNHTSA 23V502📅 Jul 21, 2023

2014–2016 Ford Transit Connect recall: door latches & locks

⚠️ What's wrong

Ford Motor Company (Ford) is recalling certain 2014-2016 Transit Connect vehicles. The front door latch pawl may crack and prevent the door from latching.

💥 The risk

An unlatched door can open while driving, increasing the risk of injury.

🔧 The fix

Dealers will inspect and replace the front door latches as necessary, free of charge. Owner notification letters were mailed February 2, 2024. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 23S36.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
23V502000
Manufacturer recall #
23S36
Manufacturer
Ford Motor Company
Vehicles affected
112,225
Component
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Owner phone
1-866-436-7332
NHTSA hotline
1-888-327-4236
Owner letters mailed
Feb 5, 2024
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 23V502 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 23V502?

2014–2016 Ford Transit Connect. 112,225 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Ford dealer to book the free repair or call the manufacturer at 1-866-436-7332.