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💥 Crash riskNHTSA 23V506📅 Jul 24, 2023

2023 Ford Escape & 2023 Ford F-250 SD + 3 more recall: electrical system

⚠️ What's wrong

Ford Motor Company (Ford) is recalling certain 2023 Escape, Super Duty F-250, Super Duty F-350, Super Duty F-450, and Super Duty F-550 vehicles equipped with a digital instrument panel cluster. The module may have been improperly soldered, preventing the instrument panel from illuminating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

💥 The risk

An inoperable instrument panel cannot show critical safety information, such as the speedometer or warning lights, which may increase the risk of a crash.

🔧 The fix

Dealers will replace the module or instrument panel as necessary, free of charge. Owner notification letters were mailed on November 4, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C25.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
23V506000
Manufacturer recall #
23C25
Manufacturer
Ford Motor Company
Vehicles affected
38,695
Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Owner phone
1-866-436-7332
NHTSA hotline
1-888-327-4236
Owner letters mailed
Dec 4, 2023
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 23V506 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 23V506?

2023 Ford Escape & 2023 Ford F-250 SD + 3 more. 38,695 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Ford dealer to book the free repair or call the manufacturer at 1-866-436-7332.