2023 Mercedes-Benz AMG EQE & 2023 Mercedes-Benz EQE 500 + 1 more recall: body & structure
⚠️ What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 AMG EQE, EQE 500, and EQE 350 vehicles. The absorbers in the roof frame may not be secured properly and can detach during window air bag deployment.
💥 The risk
In the event of a crash with window air bag deployment, detached absorbers can strike vehicle occupants and increase their risk of injury.
🔧 The fix
Dealers will replace the absorbers, free of charge. Owner notification letters were mailed September 1, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023080004.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 23V555000
- Manufacturer recall #
- 2023080004
- Manufacturer
- Mercedes-Benz USA, LLC
- Vehicles affected
- 10
- Component
- STRUCTURE:FRAME AND MEMBERS
- Owner phone
- 1-800-367-6372
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Sep 1, 2023
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.