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💥 Crash riskNHTSA 23V625📅 Sep 8, 2023

2024–2025 Ford E-350 & 2024–2025 Ford F-750 SD + 2 more recall: powertrain & transmission

⚠️ What's wrong

Ford Motor Company (Ford) is recalling certain 2024-2025 Ford E-350, F-650, and F-750 vehicles. The park pawl may not fully engage the park gear due to a casting defect in the transmission.

💥 The risk

A vehicle which does not have the park pawl fully engaged may result in a vehicle rollaway, increasing the risk of a crash.

🔧 The fix

Dealers will inspect and replace the transmission, or the valve body and extension housing, as necessary, free of charge. Owner notification letters were mailed January 16, 2024. Owners may contact Ford's customer service at 1-866-436-7332. Ford Motor Company's number for this recall is 23S54.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
23V625000
Manufacturer recall #
23S54
Manufacturer
Ford Motor Company
Vehicles affected
5,919
Component
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
Owner phone
1-866-436-7332
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jan 16, 2024
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 23V625 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 23V625?

2024–2025 Ford E-350 & 2024–2025 Ford F-750 SD + 2 more. 5,919 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Ford dealer to book the free repair or call the manufacturer at 1-866-436-7332.