2023 Mercedes-Benz GLC 300 recall: trailer hitch
⚠️ What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC300 vehicles. The front tow eye may be inadequately threaded to the crossmember and can detach during towing.
💥 The risk
A detached tow eye can separate the vehicle from the tow truck, increasing the risk of a crash or injury.
🔧 The fix
Dealers will inspect and replace the front crossmember, as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023090010/120002.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 23V629000
- Manufacturer recall #
- 2023090010/120002
- Manufacturer
- Mercedes-Benz USA, LLC
- Vehicles affected
- 12,118
- Component
- TRAILER HITCHES
- Owner phone
- 1-800-367-6372
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jan 26, 2024
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.