2022–2024 Ram 2500 & 2022–2023 Ram 1500 + 1 more recall: backup camera
⚠️ What's wrong
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
💥 The risk
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
🔧 The fix
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 23V654000
- Manufacturer recall #
- 97A
- Manufacturer
- Chrysler (FCA US, LLC)
- Vehicles affected
- 272,911
- Component
- BACK OVER PREVENTION:DISPLAY FUNCTION
- Owner phone
- 1-800-853-1403
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Oct 24, 2023
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.