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🩹 Injury riskNHTSA 23V669📅 Oct 4, 2023

2019–2024 Thomas Built Buses Saf-T-Liner C2 & 2022–2024 Thomas Built Buses Saf-T-Liner C2 Joley + 1 more recall: body & structure

⚠️ What's wrong

Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 and 2020-2024 Thomas Built SAF-T-Liner Jouley school buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.

💥 The risk

An emergency exit door opening unexpectedly can increase the risk of an injury.

🔧 The fix

Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
23V669000
Manufacturer recall #
FL982
Manufacturer
Daimler Trucks North America, LLC
Vehicles affected
20,668
Component
STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT:LATCHING/RELEASE SYSTEM
Owner phone
1-800-547-0712
NHTSA hotline
1-888-327-4236
Owner letters mailed
Dec 1, 2023
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 23V669 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 23V669?

2019–2024 Thomas Built Buses Saf-T-Liner C2 & 2022–2024 Thomas Built Buses Saf-T-Liner C2 Joley + 1 more. 20,668 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Thomas Built Buses dealer to book the free repair or call the manufacturer at 1-800-547-0712.