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💥 Crash riskNHTSA 23V686📅 Oct 13, 2023

2023 Ford Explorer recall: electrical system

⚠️ What's wrong

Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles equipped with a standard rearview camera. Due to a manufacturing error in the wire harness, the rearview camera may display a blue image on the SYNC screen when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

💥 The risk

A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.

🔧 The fix

Dealers will inspect the rearview camera wire harness and repair any loose splices, free of charge. Owner notification letters were mailed November 2, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C31.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
23V686000
Manufacturer recall #
23C31
Manufacturer
Ford Motor Company
Vehicles affected
2,866
Component
BACK OVER PREVENTION:DISPLAY FUNCTION; ELECTRICAL SYSTEM:WIRING
Owner phone
1-866-436-7332
NHTSA hotline
1-888-327-4236
Owner letters mailed
Nov 2, 2023
Recall started by
OVSC
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 23V686 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 23V686?

2023 Ford Explorer. 2,866 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Ford dealer to book the free repair or call the manufacturer at 1-866-436-7332.