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💥 Crash riskNHTSA 23V711📅 Oct 23, 2023

2021–2023 New Flyer XD35 & 2022–2023 New Flyer XD40 + 5 more recall: equipment

⚠️ What's wrong

New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2023 XD35, 2022-2023 XD40, XD60, XN35, XN60, 2022 XDE35, and 2021-2022 XE40 transit buses. The Gross Axle Weight Rating (GAWR) and Gross Vehicle Weight Rating (GVWR) listed on the certification labels are incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims - Other than Passenger Cars."

💥 The risk

An overloaded vehicle can increase the risk of a crash.

🔧 The fix

New Flyer will provide and/or install new labels, free of charge. Owner notification letters were mailed November 9, 2023. Owners may contact New Flyer customer service at 1-800-241-2947.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
23V711000
Manufacturer
New Flyer of America, Inc.
Vehicles affected
188
Component
EQUIPMENT:OTHER:LABELS
Owner phone
1-800-241-2947
NHTSA hotline
1-888-327-4236
Owner letters mailed
Nov 9, 2023
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 23V711 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 23V711?

2021–2023 New Flyer XD35 & 2022–2023 New Flyer XD40 + 5 more. 188 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized New Flyer dealer to book the free repair or call the manufacturer at 1-800-241-2947.