2015–2019 Kia Soul EV recall: powertrain & transmission
⚠️ What's wrong
Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.
💥 The risk
Unintended vehicle movement can increase the risk of a crash.
🔧 The fix
Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 23V724000
- Manufacturer recall #
- SC287
- Manufacturer
- Kia America, Inc.
- Vehicles affected
- 6,262
- Component
- ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
- Owner phone
- 1-800-333-4542
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Dec 21, 2023
- Recall started by
- ODI
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.