2020 Mercedes-Benz GLS 580 4Matic recall: windows, wipers & mirrors
⚠️ What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS580 vehicles. Due to a software error, the sunroof may close unexpectedly when the "car wash mode" is activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-operated Window Systems."
💥 The risk
A sunroof that closes unexpectedly can increase the risk of injury.
🔧 The fix
Dealers will update the sunroof control unit software, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023110007.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 23V733000
- Manufacturer recall #
- 2023110007
- Manufacturer
- Mercedes-Benz USA, LLC
- Vehicles affected
- 8
- Component
- VISIBILITY:SUN/MOON ROOF ASSEMBLY
- Owner phone
- 1-800-367-6372
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Dec 15, 2023
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.