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💥 Crash riskNHTSA 23V763📅 Nov 14, 2023

2020–2023 Nova Bus LFS & 2020–2023 Nova Bus LFS Artic recall: equipment

⚠️ What's wrong

Nova Bus (US) Inc. (Nova Bus) is recalling certain 2020-2023 LFS and LFS Artic transit buses. The brackets retaining the Mobile Climate Control HVAC Unit could fail and allow the unit to detach from the bus.

💥 The risk

An HVAC unit that detaches from a bus can create a road hazard, increasing the risk of a crash.

🔧 The fix

Nova Bus will inspect the existing brackets and install additional brackets, as necessary, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Nova Bus customer service at 1-800-350-6882. Nova Bus's number for this recall is CR5508.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
23V763000
Manufacturer recall #
CR5508
Manufacturer
Nova Bus (US) Inc.
Vehicles affected
339
Component
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Owner phone
1-800-350-6882
NHTSA hotline
1-888-327-4236
Owner letters mailed
Dec 20, 2023
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 23V763 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 23V763?

2020–2023 Nova Bus LFS & 2020–2023 Nova Bus LFS Artic. 339 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Nova Bus dealer to book the free repair or call the manufacturer at 1-800-350-6882.