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💥 Crash riskNHTSA 23V771📅 Nov 17, 2023

2023–2024 Entegra Emblem & 2023–2024 Entegra Vision + 4 more recall: electrical system

⚠️ What's wrong

Jayco, Inc. (Jayco) is recalling certain 2023-2024 Entegra Emblem, Vision, Vision XL, Jayco Alante, Precept, and Precept Prestige motorhomes. Corrosion in the Smart Data Link Connector (SDLC) may interfere with the Controller Area Network (CAN) communication, resulting in an inoperative instrument panel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 105, "Hydraulic and Electric Brake Systems."

💥 The risk

An inoperative instrument panel cannot show critical safety information, such as the speedometer or warning lights, increasing the risk of a crash.

🔧 The fix

Ford dealers will install a wire harness connector, and inspect and replace the SDLC module, as necessary, free of charge. Owner notification letters were mailed December 13, 2023. Owners may contact Jayco customer service at 1-800-283-8267.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
23V771000
Manufacturer recall #
Ford 23V-510
Manufacturer
Jayco, Inc.
Vehicles affected
134
Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Owner phone
1-800-283-8267
NHTSA hotline
1-888-327-4236
Owner letters mailed
Dec 13, 2023
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 23V771 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 23V771?

2023–2024 Entegra Emblem & 2023–2024 Entegra Vision + 4 more. 134 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Entegra dealer to book the free repair or call the manufacturer at 1-800-283-8267.