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💥 Crash riskNHTSA 23V781📅 Nov 22, 2023

2023 Nova Bus LFS & 2023 Nova Bus LFS Artic recall: body & structure

⚠️ What's wrong

Nova Bus (US) Inc. (Nova Bus) is recalling certain 2023 LFS and LFS Artic transit buses. The sun visor may detach and fall from the bracket.

💥 The risk

A detached sun visor can distract the driver or obstruct the view through the windshield, increasing the risk of a crash.

🔧 The fix

Nova Bus will inspect and repair the sun visor fasteners, as necessary, free of charge. Owner notification letters were mailed January 11, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus number for this recall is CR5512.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
23V781000
Manufacturer recall #
CR5512
Manufacturer
Nova Bus (US) Inc.
Vehicles affected
2
Component
STRUCTURE:INTERIOR PANELS:SUN VISOR
Owner phone
1-800-350-6682
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jan 11, 2024
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 23V781 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 23V781?

2023 Nova Bus LFS & 2023 Nova Bus LFS Artic. 2 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Nova Bus dealer to book the free repair or call the manufacturer at 1-800-350-6682.