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💥 Crash risk🩹 Injury riskNHTSA 23V806📅 Dec 1, 2023

2021–2023 Mercedes-Benz Sprinter 1500 & 2021–2023 Mercedes-Benz Sprinter 2500 + 6 more recall: body & structure

⚠️ What's wrong

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.

💥 The risk

An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.

🔧 The fix

Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
23V806000
Manufacturer recall #
VS3LACKHA
Manufacturer
Daimler Vans USA, LLC
Vehicles affected
131
Component
STRUCTURE:BODY
Owner phone
1-877-762-8267
NHTSA hotline
1-888-327-4236
Owner letters mailed
Nov 4, 2024
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 23V806 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 23V806?

2021–2023 Mercedes-Benz Sprinter 1500 & 2021–2023 Mercedes-Benz Sprinter 2500 + 6 more. 131 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Freightliner dealer to book the free repair or call the manufacturer at 1-877-762-8267.