Buy me a coffee
💥 Crash riskNHTSA 23V807📅 Dec 4, 2023

2024 Mercedes-Benz GLE 450E 4Matic recall: stability control

⚠️ What's wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLE 450e Plug-in Hybrid (PHEV) vehicles. Due to a software error in the electronic stability program (ESP), the force required to stop the vehicle may increase, possibly requiring an extended distance to stop.

💥 The risk

Extended stopping distance can increase the risk of a crash.

🔧 The fix

Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
23V807000
Manufacturer
Mercedes-Benz USA, LLC
Vehicles affected
2,797
Component
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE; SERVICE BRAKES, HYDRAULIC
Owner phone
1-800-367-6372
NHTSA hotline
1-888-327-4236
Owner letters mailed
Feb 29, 2024
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 23V807 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 23V807?

2024 Mercedes-Benz GLE 450E 4Matic. 2,797 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Mercedes-Benz dealer to book the free repair or call the manufacturer at 1-800-367-6372.