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🔥 Fire riskNHTSA 23V841📅 Dec 14, 2023

2019–2024 Porsche Cayenne E-Hybrid & 2020–2024 Porsche Taycan 4S + 15 more recall: electrical system

⚠️ What's wrong

Porsche Cars North America, Inc. (Porsche) is recalling various models and model years. Please see the recall report for a list of the included vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.

💥 The risk

An overheated outlet or charging cable can increase the risk of a fire.

🔧 The fix

Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on October 24, 2024. A second notice will be sent once remedy parts become available, anticipated mid-2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is APB6.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
23V841000
Manufacturer recall #
APB6
Manufacturer
Porsche Cars North America, Inc.
Vehicles affected
41,345
Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
Owner phone
1-800-767-7243
NHTSA hotline
1-888-327-4236
Owner letters mailed
Oct 24, 2024
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 23V841 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 23V841?

2019–2024 Porsche Cayenne E-Hybrid & 2020–2024 Porsche Taycan 4S + 15 more. 41,345 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Porsche dealer to book the free repair or call the manufacturer at 1-800-767-7243.