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💥 Crash risk🩹 Injury riskNHTSA 23V843📅 Dec 14, 2023

2024–2025 Thomas Built Buses Saf-T-Liner C2 & 2024 Thomas Built Buses Saf-T-Liner C2 Jouley recall: body & structure

⚠️ What's wrong

Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Thomas Built SAF-T-LINER C2 and 2024 Thomas Built SAF-T-LINER C2 Jouley school buses. A rear interior joint between the bulkhead and window panel may have been manufactured incorrectly, resulting in insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."

💥 The risk

A school bus with insufficient joint strength may not adequately protect passengers in the event of a crash, increasing the risk of injury.

🔧 The fix

Dealers will add additional mechanical fasteners to secure the joints, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL986.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
23V843000
Manufacturer recall #
FL986
Manufacturer
Daimler Trucks North America, LLC
Vehicles affected
321
Component
STRUCTURE:BODY
Owner phone
1-800-547-0712
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jan 26, 2024
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 23V843 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 23V843?

2024–2025 Thomas Built Buses Saf-T-Liner C2 & 2024 Thomas Built Buses Saf-T-Liner C2 Jouley. 321 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Thomas Built Buses dealer to book the free repair or call the manufacturer at 1-800-547-0712.