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💥 Crash riskNHTSA 23V854📅 Dec 18, 2023

2015–2020 Mercedes-Benz AMG C63 & 2014–2018 Mercedes-Benz AMG CLA45 + 27 more recall: body & structure

⚠️ What's wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

💥 The risk

A detached roof panel can become a road hazard, increasing the risk of a crash.

🔧 The fix

Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
23V854000
Manufacturer
Mercedes-Benz USA, LLC
Vehicles affected
2,976
Component
STRUCTURE:BODY:ROOF AND PILLARS
Owner phone
1-800-367-6372
NHTSA hotline
1-888-327-4236
Owner letters mailed
Mar 22, 2024
Recall started by
ODI
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 23V854 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 23V854?

2015–2020 Mercedes-Benz AMG C63 & 2014–2018 Mercedes-Benz AMG CLA45 + 27 more. 2,976 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Mercedes-Benz dealer to book the free repair or call the manufacturer at 1-800-367-6372.