2022–2023 Tesla Model S & 2022–2023 Tesla Model X recall: door latches & locks
⚠️ What's wrong
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles. The cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
💥 The risk
An unlocked door may unlatch and open during a crash, increasing the risk of injury.
🔧 The fix
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-009.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 23V862000
- Manufacturer recall #
- SB-23-00-009
- Manufacturer
- Tesla, Inc.
- Vehicles affected
- 120,423
- Component
- ELECTRICAL SYSTEM:SOFTWARE; LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- Owner phone
- 1-877-798-3752
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Feb 17, 2024
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.