2023 Nova Bus LFS recall: suspension
⚠️ What's wrong
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2023 LFS buses. The front air spring suspension hardware may separate from the attachment plate, causing a sudden loss of suspension.
💥 The risk
A loss of suspension can cause a loss of control and increase the risk of a crash.
🔧 The fix
Nova Bus will replace the attachment plate, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact Nova Bus customer service 1-800-350-6682. Nova Bus number for this recall is CR5537.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 23V866000
- Manufacturer recall #
- CR5537
- Manufacturer
- Nova Bus (US) Inc.
- Vehicles affected
- 9
- Component
- SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
- Owner phone
- 1-800-350-6682
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jan 31, 2024
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.