2019–2021 Freightliner Sprinter 1500 & 2019–2021 Freightliner Sprinter 2500 + 6 more recall: body & structure
⚠️ What's wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.
💥 The risk
Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.
🔧 The fix
Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ROHRAH.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 23V875000
- Manufacturer recall #
- VS3ROHRAH
- Manufacturer
- Daimler Vans USA, LLC
- Vehicles affected
- 3,739
- Component
- STRUCTURE:CRITICAL FASTENERS
- Owner phone
- 1-877-762-8267
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Mar 4, 2024
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.