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🩹 Injury riskNHTSA 23V876📅 Dec 26, 2023

2019–2023 Mercedes-Benz Sprinter 1500 & 2019–2023 Mercedes-Benz Sprinter 2500 + 6 more recall: body & structure

⚠️ What's wrong

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.

💥 The risk

A detached partition wall can increase the risk of injury.

🔧 The fix

Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
23V876000
Manufacturer recall #
VS3TREWAN
Manufacturer
Daimler Vans USA, LLC
Vehicles affected
387
Component
STRUCTURE:CRITICAL FASTENERS
Owner phone
1-877-762-8267
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jan 31, 2024
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 23V876 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 23V876?

2019–2023 Mercedes-Benz Sprinter 1500 & 2019–2023 Mercedes-Benz Sprinter 2500 + 6 more. 387 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Freightliner dealer to book the free repair or call the manufacturer at 1-877-762-8267.