2013–2021 Volvo Bus 9700 recall: equipment
⚠️ What's wrong
Volvo Bus Corporation (Volvo Bus) is recalling certain 2013-2021 9700 buses. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
💥 The risk
Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
🔧 The fix
Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Volvo Bus customer service at 1-866-870-2043. Volvo Bus number for this recall is SR24-81.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 23V890000
- Manufacturer recall #
- SR24-81
- Manufacturer
- Volvo Bus Corporation
- Vehicles affected
- 193
- Component
- EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP
- Owner phone
- 1-866-870-2043
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Sep 16, 2024
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.