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🩹 Injury riskNHTSA 23V893📅 Dec 27, 2023

2022–2024 Mercedes-Benz Tourrider Business & 2022–2024 Mercedes-Benz Tourrider Premium recall: equipment

⚠️ What's wrong

Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Tourrider Business and Premium coaches. The 120-Volt passenger outlets may not be secured properly, allowing them to detach.

💥 The risk

A detached 120-Volt outlet can shock passengers, increasing the risk of injury.

🔧 The fix

Dealers will install a cavity socket and quadruple screw connection, free of charge. Owner notification letters were mailed February 13, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is 54.10T23277A.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
23V893000
Manufacturer recall #
54.10T23277A
Manufacturer
Daimler Coaches North America
Vehicles affected
66
Component
ELECTRICAL SYSTEM; EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:120/240 VAC ELECTRICAL SYSTEM:RECEPTACLE
NHTSA hotline
1-888-327-4236
Owner letters mailed
Feb 13, 2024
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 23V893 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 23V893?

2022–2024 Mercedes-Benz Tourrider Business & 2022–2024 Mercedes-Benz Tourrider Premium. 66 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Mercedes-Benz dealer to book the free repair.