2023 Tesla Model S & 2023 Tesla Model X + 1 more recall: backup camera
⚠️ What's wrong
Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.
💥 The risk
A rearview image that does not display while in reverse decreases the driver's visibility and increases the risk of a crash.
🔧 The fix
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-002.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 24V035000
- Manufacturer recall #
- SB-24-00-002
- Manufacturer
- Tesla, Inc.
- Vehicles affected
- 199,575
- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Owner phone
- 1-877-798-3752
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Mar 22, 2024
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.