2012–2023 Eldorado Arrivo & 2012–2023 Eldorado XHF recall: equipment
⚠️ What's wrong
Eldorado National-California, Inc. (ENC) is recalling certain 2012-2023 XHF and Arrivo vehicles equipped with a Ricon wheelchair lift. The red beacon lighting on the threshold warning system (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
💥 The risk
Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
🔧 The fix
ENC will work with Ricon to replace the TWS kits, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact ENC customer service at 1-951-684-6868.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 24V074000
- Manufacturer
- Eldorado National- California, Inc.
- Vehicles affected
- 108
- Component
- EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Mar 4, 2024
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.