2022–2024 Mercedes-Benz Tourrider Business & 2022–2024 Mercedes-Benz Tourrider Premium recall: body & structure
⚠️ What's wrong
Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Mercedes Benz Tourrider Business and Tourrider Premium vehicles. The roof hatch handle may break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
💥 The risk
A broken handle could prevent or delay occupants from exiting the vehicle during an emergency, increasing the risk of injury.
🔧 The fix
Dealers will replace the handle, free of charge. Owner notification letters were mailed April 05, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is 83.10T24281A.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 24V151000
- Manufacturer recall #
- 83.10T24281A
- Manufacturer
- Daimler Coaches North America
- Vehicles affected
- 111
- Component
- STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT:LATCHING/RELEASE SYSTEM
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Apr 5, 2024
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.